Family and Carers Support



"This is to say an enormous thank you for the course. It really is helping me to understand the complexities of ABI and the best way to manage resulting behaviour, reduce stress on (my loved one) and myself. I am so very grateful to you and Headway for your understanding and support."  - Family and Carers Survival Toolkit Course - August 2021

Family, close friends and carers are important and need their own space and time to deal with the effects of being with and caring for someone with a brain injury. Peer support and lived experience coupled with Rehabilitation Team advice and strategies may be the perfect solution for you.  

Carers Toolkit Course on Zoom.  

Who are the sessions for?

The course is designed specifically for Families and Carers of adults who have sustained an Acquired Brain Injury – either Traumatic Brain Injury (TBI) or other types of Acquired Brain Injury (ABI) - stroke, encephalitis, hypoxia etc.

What is the course about?

The course will offer families and carers the opportunity to learn more about the brain, the consequences and impairments associated with brain injury, e.g. memory, concentration, and emotional and behavioural difficulties.  As well as practical advice, there is plenty of time for carers to discuss issues, ask questions and share experiences. 

There are 6 sessions run in a friendly and relaxed group format with our qualified Rehabilitation Coordinators, who specialise in brain injury. Sessions last 1-1.5 hours and include 1 hour topic content with 30 minutes at the end for discussion and questions (optional).  Sessions are conducted online via ‘Zoom’. If you are new to Zoom, we can help you get set up. 

Cost: £60 donation in advance (equates to £10 per session).

2021 Courses

September - Monday 6th September – Monday 11th October, Evening 7.30pm-9.00pm

October - Monday 11th October – Monday 15th November, Afternoon 1.00pm-2.30pm

November - Monday 15th November – Monday 20th December, Evening 7.30pm-9.00pm


Course Content

Understanding the Brain

Anatomy; Causes of ABI; Impacts; Neuroplasticity

Understanding Cognition

How the thinking process works; how brain injury interrupts this process; how simple everyday tasks require complex skills; why things seem to take so much longer than before

Understanding Fatigue

The different types of fatigue; why Fatigue isn’t like being ‘just tired’; how it impacts everyone involved; why rest is crucial but difficult

Emotional and Behavioural Changes

How emotions are managed by the brain; how ABI impacts this process; why emotional adjustment takes time; the significance of insight


How impairments after ABI affect a person’s relationships and social skills; the importance of assertive behaviour

Recap and moving forward

What has been learned; what strategies will you take away; what are the next steps on your journey


















Please contact us on 01483 454433 to register for your place on a course and to be added to Family and Carers Support email list to receive reminders and updates.  This is a very popular course and we operate a waiting list. 

Sponsors: We are looking for local companies and organisations to sponsor a course, please get in touch.


Telephone helpline and email Support - Family, friends and carers are welcome to contact our Rehab Team for help, advice and support during office hours  01483 454433   If you ring outside office hours, we will return your call on the next working day.  (Outside of office hours there is an alternative central helpline run by the national umbrella body - Headway UK on 0808 800 2244.)

Please consider joining the *Friends of Headway Surrey.  Click HERE for information. 



Online Volunteering opportunities are currently available for family, friends and carers.   Details here.

Carers, Family and Volunteers Xmas Lunch, previously mid December, held at Headway House.   

Carers Summer Afternoon Tea Party or BBQ, previously mid summer at Headway House.   



Donate to Headway Surrey

We rely on voluntary donations to continue to provide vital services to brain injury survivors and their families. There are many ways to make a donation. Click to learn more.

Headway Surrey is a Registered Charity. Registered Charity Number: 1046863. A Company Limited by Guarantee. Registered in England Number: 2991672 Headway Surrey, Headway House, North Road, Guildford, Surrey, GU2 9PU

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